Privacy Policy

Effective Date: April 28, 2025

Welcome to TrueYou ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile app and website (collectively, the "Services").

1. Information We Collect

We collect only the information necessary to provide personalized post‑operative support:

• Age
• Procedures performed
• Current medications
• Pronouns (if provided)

We do not collect your name, email address, phone number, home address, or payment information.

2. How We Use Your Information

We use your information to:

• Personalize the recovery guidance you receive
• Tailor support based on your procedure and care plan
• Improve our Services and user experience

We do not sell, rent, or share your information for marketing or advertising purposes.

3. Data Storage and Security

Your information is securely stored on Amazon Web Services (AWS) servers. We use industry‑standard security practices, including:

• Encryption at rest (when stored)
• Encryption in transit (when transmitted)

Strict internal controls and access audits protect your personal information.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties. Some Services may involve trusted vendors operating under strict privacy and security agreements. Your information is never used to train external AI models.

5. Your Rights

You have full control over your information. You may:

• Request a copy of your stored data
• Request the deletion of your data at any time

To make a request, email us at: support@trueyoubox.com. We will process your request within 30 days.

6. HIPAA Compliance

We implement HIPAA‑aligned best practices to protect your information. However, we are not currently a HIPAA‑covered entity. Full HIPAA certification is under development.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When updates are made, we will revise the "Effective Date" above and notify you through the app and website.

8. Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact us at: support@trueyoubox.com